1. Information We Collect
We collect personal information that helps us match individuals with home healthcare agencies. This may include your name, contact details, service preferences, location, and any optional details you provide during assessments or forms. We also collect limited technical data such as device type, browser information, and usage patterns to improve your experience.
2. How Your Information Is Used
Your information is used to:
Match you with appropriate home healthcare agencies
Support scheduling, communication, and service coordination
Improve platform performance and personalize user experience
Maintain safety, security, and platform reliability
We do not sell your data to outside advertisers or unrelated third parties.
3. How Your Information Is Shared
We share relevant information only with:
Home healthcare agencies that you are matched with
Platform service providers that support messaging, scheduling, or analytics
All partners must follow strict confidentiality and security standards. We never share protected information unless required to fulfill a service or comply with the law.
4. Data Protection & Security
We use administrative, technical, and physical safeguards to protect your data. This includes encrypted transmission, access controls, and secure storage environments. While no system is 100% immune to risk, we consistently monitor and update our safeguards to keep your information safe.
5. Your Rights & Choices
You may request access, correction, or deletion of your personal information at any time. You may also limit how we use your information or opt out of certain communication. To make a request, contact us using the information on our website, and we will respond promptly.
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