1. Acceptance of Terms

By accessing or using the RightCare Choice website, platform, or any related services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue using the platform.

2. Purpose of the Platform

RightCare Choice connects individuals, families, and organizations with qualified home healthcare agencies. We do not provide medical services directly. All service delivery is performed by licensed or authorized agencies. RightCare Choice is not responsible for clinical decisions, staffing issues, or outcomes resulting from agency services.

3. User Responsibilities

Users agree to:

Provide accurate and truthful information

Use the platform only for lawful purposes

Refrain from misusing, interfering, or attempting to disrupt platform operations
Users are responsible for safeguarding their login credentials and for any actions taken under their account

4. Limitation of Liability

RightCare Choice is not responsible for:

Actions, conduct, or performance of any home healthcare agency
Errors or delays caused by third-party services
Loss of data, misuse of information provided directly to agencies, or service dissatisfaction
The platform is provided “as is,” without warranties of any kind.

5. Changes to Terms

RightCare Choice may update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of all changes. Users are encouraged to review this page periodically.

HIPAA Notice of Privacy Practices — RightCare Choice

This notice describes how medical or personal information collected during care-matching may be used and disclosed, and how you can access this information. Please review it carefully.

1. Our Commitment to Your Privacy

RightCare Choice follows the standards of the Health Insurance Portability and Accountability Act (HIPAA) when handling sensitive health-related information. While we are not a healthcare provider, we handle information used to help match you with agencies who are subject to HIPAA.

2. How We May Use or Disclose Information

We may use or disclose your information to:

Identify and match you with appropriate home healthcare agencies
Support scheduling, coordination, and communication related to your request
Improve platform operations and ensure service accuracy
We do not sell or share protected health information with non-healthcare third parties for marketing.

3. Your Rights Under HIPAA

You have the right to:

Request access to information you submitted
Request corrections to inaccurate information
Request restrictions on certain uses or disclosures
Request a record of disclosures
You may exercise these rights by contacting us through the information on our website.

4. Our Responsibilities

We are required to:

Maintain the confidentiality of your identifiable information
Notify you of any material breaches of unsecured health information
Follow the terms of this notice
We may update this notice as needed, and all updates will be posted on our website.

5. Contact for Questions or Requests

If you have questions about your privacy rights or wish to exercise any of them, contact us using the contact information listed on our website. We will respond promptly.